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Apple drops to second place in J.D. Power tablet satisfaction

2013-11-01 13:01:46| InfoWorld: Top News

Apple CEO Tim Cook enjoys touting the high ratings of his company's products in areas like usage, customer loyalty, and customer satisfaction, but he may not be so thrilled about the latest rankings from J.D. Power. For the first time since the firm started measuring customer satisfaction for tablets, Apple has dropped out of the top spot.

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