(Telecompaper) Apple has withdrawn its iOS 8 software update after customers started reporting problems with their iPhone, the New York Times reported. The software update Apple sent on 24 September ended up disabling mobile service on iPhones, among other problems. The iOS 8.0.1 update was intended to fix various bugs in the operating system for Apple's mobile devices. Apple said it was actively investigating customer reports and that it will provide information as soon as possible. The problem appeared to mainly affect users of the latest iPhones 6 and 6 Plus, and not older iOS devices. Users on Twitter reported that the update also disabled the Touch ID capability on their devices, which lets people unlock their phones with fingerprints. People who have already downloaded iOS 8.0.1 can revert back to the previous version by connecting to iTunes on a computer. Details can be found at iMore.com, a site dedicated to Apple news.