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Big differences over number of complaints about energy suppliers

2015-09-28 02:21:42| Energy - Topix.net

CONSUMERS are facing a "customer service lottery" in their dealings with energy companies, with ScottishPower receiving 20 times the level of complaints as one of its competitors. Consumers have made nearly 20 times as many complaints per 100,000 customers about some energy companies as they have about the best-performing suppliers, according to Citizens Advice.

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