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CBA's Harrison Young says damaged reputations risk shareholder value

2015-04-28 18:36:38| Automakers - Topix.net

Commonwealth Bank of Australia board member Harrison Young has spoken out about the potential destruction of shareholder value if the banking industry does not demonstrate how it is taking customer complaints seriously and improve its risk culture. "Banks need to create value for shareholders, but the whole thing breaks down if there is a perception you are screwing your clients," Mr Young said.

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