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Consumers far more likely to recommend online than traditional pay-TV services

2018-11-28 14:30:13| Digital TV News

U.S. consumer data from Parks Associates finds that the average net promoter score (NPS) for traditional pay-TV providers in 3Q 2018 was -19. By comparison, the average NPS for the major online pay-TV and OTT video services was positive.

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Category:Consumer Goods and Services

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