One of the first things we do when a client has signed on is to have a start-up call with their team.
During this start-up call, we walk them through a shorter summary of our initial goals and recommendations for their company to outline our work to those who may not have been on the initial sales call. We want everyone to be clear of our starting point. We have the members of our team who have worked with the potential client from day one on the phones so our customers begin to understand right from the beginning that our whole team is available to help them achieve their results.
Glenn Pasch, CEO of PCG Digital Marketing, offers advice to dealers on getting off to a good start in the dealer-customer relationship. [Read more]The Article Do You Start Your Relationship Off on the Right Foot? appeared first on Automotive Digest.