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Honda Dealership Slashes Wait Times, Improves Service, & Boosts Revenue

2015-04-24 01:25:02| AutomotiveDigest.com - Automotive Industry News

Here is a Case Study for Service Managers: What was the biggest challenge facing this dealership? Speeding up the turnaround time for car service. On an average day, the service department could see up to 40 cars. However, the volume of requests for service were as high as 75-80 cars per day, to the point where they were having to turn customers away. For a simple oil change, customers would have to schedule an appointment three to four days in advance. Learn how this dealership solved the problem -- The Article Honda Dealership Slashes Wait Times, Improves Service, & Boosts Revenue appeared first on Automotive Digest.

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