Comprising appliance, soft client, and management portal, VoIP Scout lets Hosted PBX and SIP Trunking resellers conduct extensive self-service testing of their customers' data networks, identifying and helping mitigate potential issues. System lets partners simulate, over 3–5 business days, full potential load VoIP services could put on network. During testing process, VoIP Scout captures and analyzes key metrics from simulated calls and provides partners with periodic updates on key milestones.