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OPSTSS QA APT Support Consultancy
2013-02-25 14:39:50| Space-careers.com Jobs RSS
RHEA the fastest growing leading Belgian SME providing system engineering solutions and professional engineering services to the international space industry is recruiting experienced Engineers from the Satellite Industry for a full time position based in the area of Darmstadt. Description The Process Assurance support role will consist of the following main tasks Assisting in the definition of processes and providing guidance in process definition and implementation to members of OPS and TSS Supporting assessments of OPS and TSS processes and recommending improvements Monitoring OPS and TSS anomaly management processes, supporting the organization of Anomaly Review Boards ARBs and providing statistics on Supporting OPS and TSS risk management processes and associated reviews The main tasks for the APT Support role Providing frontline user support, helping users with problems and questions Registering new users for APT and providing them with instruction in using the tool Coordinating the resolution of any problems that might be reported Contributing to the formulation of user requirements for enhancements Performing acceptance testing of new versions of the tool. Note that the lists above are nonexhaustive, but serve to show the typical range of tasks that will be assigned to the Consultant. Further tasks will be assigned as needs arise, taking into account the profile requirements provided in this SoW. All activities are to be performed in line with EUMETSAT procedures, standards, and working practices. Profile As a minimum, the Key Person shall have a university degree or equivalent, with the knowledge, experience and skills specified in the following sections. Mandatory Knowledge, Experience and Skills The following attributes are essential for this consultancy position Good knowledge of the ISO 9001 standard Experience of working in an environment where an ISO 9001certified management system is used. Knowledge of the management, engineering and quality assurance activities performed for a project, as typically defined in a formal project management methodology. Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills. Experience of QA auditing process assessment Experience of working with a formal anomalymanagement process, using a multiuser computerbased tool for the recording and dispositioning of anomalies. Experience of providing frontline support to users, defining userrequirements for software tools and conducting useracceptance testing. Skilled in using Microsoft Office applications such as Word, Excel, Outlook and PowerPoint. Complementary Knowledge, Experience and Skills One or more of the following will be considered an advantage Knowledge of the ECSS standards Knowledge of ISO 31000 Risk Management Principles and Guidelines Possession of an auditing qualification Experience of working in an operations andor systemprocurement environment Personal Skills and Working Language The Key Person shall have good verbal and writing communication skills, this being important for being able to effectively interact with any EUMETSAT personnel, in the context of both QA and APT Support activities. The official languages of EUMETSAT are English and French. The working language for the position is English and therefore the Key Person must be able to work effectively in this language and have knowledge of the other. Location Darmstadt, Germany Application deadline 27032013 If you are interested, please send your EUROPASS format CV as well as a Cover Letter to Lena Englander, Recruitment Manager, at careeropportunitiesrheagroup.com Please do not hesitate to contact us for more information. RHEA provides you with an attractive employment package based on the candidates experience, the opportunity to build experience in the space sector and to grow within an international company. RHEA is an independent Space Engineering Consulting and Software company that offers knowledgebased services and innovative solutions to the space industry. Our technical expertise is coupled with the provision of software tools for both Space and Ground segments. For the past 18 years RHEA has supported over 40 space missions, including comet chasers, planetary and Moon missions, deep space astronomy experiments to understand the fundamental laws of physics, climate monitoring, meteorology, navigation and communications. Rhea is the market leader for MOIS solutions and procedure management systems. Rhea has successfully brought together engineers and scientists from 13 nationalities to support its clients across 7 European countries, Canada and the USA.
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