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Open letter to customers: 'You can continue to count on BlackBerry'

2013-10-16 00:23:08| InfoWorld: Top News

Troubled BlackBerry started the smartphone marathon race ahead of the pack years ago, but has fallen well behind as it faces 4,500 worker layoffs, a $1 billion write-off for unsold smartphones and the likelihood of being sold off in parts. To push that metaphor, BlackBerry is still in the race, but only barely, as its running shoes have worn down to shreds during its grueling climb up Heartbreak Hill.

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