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Salesforce.com adding 'social intelligence' features to Chatter

2013-04-03 23:10:29| InfoWorld: Top News

Salesforce.com continues to build out its Chatter social networking and collaboration software, with upcoming "social intelligence" capabilities that will allow users to find information through new Topics and Expertise categories. Chatter is built into Salesforce.com's underlying Force.com technology platform, allowing users of its CRM (customer relationship management) and other software to use social collaboration tools within a business context.

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