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Satisfaction with Price Is Higher Among Retail Electric Customers Than Local Utility Customers

2013-07-02 16:23:00| Transmission & Distribution World

Among retail electric provider residential customers, 41 percent have taken action in the past year to either switch providers, renew with their current retail provider, or sign up for retail service for the first time, with a majority citing price competition as a primary reason for taking action, according to the J.D. Power 2013 Retail Electric Provider Satisfaction Study. read more

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Category:Electronics and Electrical

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