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Setting Your Customers Expectations
2014-08-18 02:16:36| AutomotiveDigest.com - Automotive Industry News
This week in Fleet Management Weekly marks the debut of a new monthly column from customer experience speaker and author Jeof Bean. The first article in the series defines Customer Experience. He says When youre a company seriously eying a customer leadership position so you can be better different and more profitable, you need a consistent and well-known definition of customer experience. Dont miss 'The Fleet Customer Experience Revolution. ' We are huge fans of NETS and all that this terrific organization does to promote safe driving. We are especially excited about the annual Drive Safely Work Week this year slated for October 6-10 but you can chose your own dates for your organization as the free, downloadable tool kit is undated. Learn more about the event: 'NETS: Driving Your Safety Culture Home.' Janice Sutton Executive Editor The Article Setting Your Customers Expectations appeared first on Automotive Digest.
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Category:Automotive