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Support Engineer for Users of the Earth Observation Satellite Ground Stations mf
2015-06-24 19:02:08| Space-careers.com Jobs RSS
Airbus Defence and Space is a division of Airbus Group, formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It has an annual revenue of around 14 billion and employs approximately 40,000 people.A vacancy for a Support Engineer for Users of the Earth Observation Satellite Ground Stations mf has arisen at Airbus Defence and Space in Toulouse. As part of the Ground Systems Centre of Competence of the Space Systems business line of Airbus Defence and Space, the Customer Maintenance and Support department is in charge of corrective maintenance, progressive maintenance, customer support and operational support for the Observation Satellite User Ground Segments SPOT67, SSOT, THEOS, PDGSSENTINEL1, FORMOSAT, HELIOS II, PHAROS, PLEIADES, etc..The objective of the Customer finalising the workaround solutions necessary to ensure missions in degraded cases. Following up anomalies investigation, identification of problems, retrofitting according to the defined procedures, sending of records to the teams which supply subsystems, management of incident files, etc. Playing back anomalies on the maintenance platforms and supplying contexts to the various supply teams Preparing the outline for complete system versions, following up production of the versions, validating them and deploying them on operational stations Correcting and modifying certain software Drafting mitigating and operational procedures Ensuring firstlevel functional expertise Taking part in maintenance inspections Actively participating in the improvement of operational support by demonstrating willingness to make suggestions Acting as the technical interface with customers arrangement of the FollowUp Committees, production of maintenance reports Making technical suggestions to modify the system This position will require travel for business 4 times per year in Europe, for a maximum of one week, and, as such, you must be able to travel accordingly.This position may involve shift work, including irregular working hours and weekend duties maximum of 17 weeks per year.As the successful candidate you will be able to demonstrate some of the following skills and competencies Qualified engineer or university equivalent or experienced technician 3 years of experience in customer support activities Good knowledge of Ground segments and the space sector functional image and mission chains The Linux environment and mass storage SANNAS, robotics, GPFS IT hardware and software MANTIS or equivalent Ideally, knowledge of some or all of the following Integrated IT architectures Networks Development C, JavaScript Virtualisation VMWARE Ability to work in a team Dynamic, meticulous and organised approach, and the ability to plan ahead Autonomy Sensitivity to customer relationships and a serviceoriented mindset Ability to anticipate problems Good interpersonal skills and good communication skills Advanced level of French and English. Proficiency in Arabic would be an advantage. Please apply online for this vacancy with your CV attached.Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus Group Recruitment CentreTo apply click here
Tags: support
users
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Category:Transportation and Logistics
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