Networking technology giant Cisco announced results of the Cisco Customer Experience Report, which was focused on the automobile buying and driving experience.
Consumers demonstrated in the survey how information and technology are crucial throughout the car experience. From the car purchasing experiences to service maintenance, consumers are using more advanced communication technologies (such as mobile, text, telephone, websites, embedded communications devices) to engage with manufactures and car dealerships.
Globally, consumers are eager to see more transportation changes in customization, safety, time, and cost savings. Brazil, China and India show significantly more willingness to provide information on driving habits, in exchange for cost and time efficiencies, and may have more trust in driverless automobiles.
Read the details on what Cisco learned from its study including:
How consumers are researching their car buying experience.
What consumers expect from their car for tracking expenses like fuel and maintenance.
Automating and scheduling vehicle maintenance.
How much personal information theyre willing to share, and what they think about driverless cars.
Read on for more information from the insightful Cisco Customer Experience Report.The Article Technology Reputation Now Key Issue with Car Shoppers, Cisco Report Says appeared first on Automotive Digest.