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Telia Carrier: Telcos must prepare for increasing softwareization of their ecosystems
2018-10-26 02:00:00| Total Telecom industry news
What trends are you noticing developing in the industry at the moment? Firstly, we’re seeing a significant shift towards greater information transparency within the industry as a whole. This extends across all customer touchpoints, from service data and traffic information to continuous implementation and operational updates. Data which was previously not readily available is increasingly being shared in order to enhance transparency and raise the overall customer experience. As a consequence of this, together with a need for greater operational efficiency, we are seeing an overall ‘softwareization&rsquo…read more on TotalTele.com »
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Category:Telecommunications