Salespeople Using Tablets Gain Highest Customer Satisfaction
Customer satisfaction highest when auto salesperson is using tablet
Helps maintain consistency in the sales process & provide information
Auto Loan Debt is Now at Record Levels
Car buyers racking up auto loan debt to finance vehicle purchases
Average auto loan balance will about $18K per borrower in 2014
Consumer have fewer financial options so going to straight loans
Cold Weather Creates High Demand for SUVs, Trucks
SUVs and trucks are scarce in cold areas
Boston & Chicago have high demand for SUVs
Average Fuel Economy hits 23.6 MPG in 2012
Fuel economy increased 7 out of last 8 years
New technology in engines & systems behind trend
U.S. Economic Growth to be Solid in 2014
U.S. Economy poised for strong job growth in 2014
Economy projected to increase 3% next year
NHTSA Head Leaving Over Questionable Rule Making & Tesla Fires
Top guy Strickland is resigning over unresolved issues
Many open cases; issues never seem to get resolved
Be the Smartest Person in the Room: get more in-depth (but still fast) rundown of the above-mentioned stories RIGHT HERE.The Article The Weeks Top Automotive News Dec. 20, 2013 appeared first on Automotive Digest.