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Verizon customer charged $1,500 for nonexistent POTS line

2015-08-26 01:12:59| IT Services - Topix.net

A Verizon customer is going to receive a $1,500 refund from the telco after it charged every month for over five years for a POTS line that she thought she cancelled. Lauraine Hollyer, according to a report in NJ.com , asked Verizon to turn off the landline voice service in 2000.

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