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Voice Call Management Software offers remote access to recordings.

2013-12-16 14:30:46| Industrial Newsroom - All News for Today

Coupled with T1 E1 Call Capture and Analysis (CCA) application, T1 E1 Voice Call Management Utility (CMU) provides necessary management tools to monitor ISDN, SS7, and CAS calls over T1 or E1 networks. Call records are immediately generated, indexed, and displayed once voice recording is completed by CCA. ASR Listener, included, enables remote access to historical recordings as well as real-time, in progress recordings. Post processing capability provides filtering of calls of interest. This story is related to the following:Call Center Management Software

Tags: software call management access

Category:Industrial Goods and Services

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