Audi St. Paul in Maplewood, MN, started using Xtime hosted service CRM systems to improve fixed operations two years ago.
Ross Corey, Service Manager for Audi St. Paul manages 13 technicians working out of 19 service bays, has six advisors, and the shop processes more than 1,150 repair orders a month. The dealership utilizes Xtime Online Scheduling and Xtime ServiceTab, a mobile point-of-sale tool that enables service advisors to develop a consultative sales relationship with customers by spending more face-to-face time with them.
The change in shop efficiencies, improvement in scheduling techs are the kind of results that make everyones life easier.
Keep reading ...The Article Xtime Delivers an 82% Appointment Show Rate and Xtime ServiceTab Impresses Customers appeared first on Automotive Digest.