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Do you have a strong Linux know how and have worked with Virtual Environment VMware is essential? You could be our new Hosted Processing Support Engineer. Come and join talented diverse Serco team at the European Organisation for the Exploitation of Meteorological Satellites EUMETSAT based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Package Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities We are looking for a person with a solid Meteorological or Scientific background and a strong computing background e.g. in an IT focussed research environment. This role will assist Hosted Processing tenants in the setup of their required virtual environment, support user issues related to cloud processing and EUMETSAT data and provide a first level ensuring the smooth operations of the cloud services for all tenants. As Hosted Processing Support Engineer you will concentrate your activities on the following Support user onboarding to Hosted Processing environment Identification of intended workflows use case assessment and scaling requirements Provisioning Preparation of relevant support scripts tools application support Define, setup and maintain a range of VM environments reflecting user needs for hosted processing applications and allowing Hosted Processing tenants to choose and preconfigure their specific environment e.g. Batch environment, processing environment with relevant tools, user environments extending over various VMs in a Cloud Application Management such as Morpheus Train tenants on how to use the Hosted Processing environment and provide suitable documentation e.g. user guides Support the maintenance of the EO datasets on the systems Provide first level support for Hosted Processing ICSI problems Assist users with the setup of the infrastructure, the processing and response to related queries Monitor resources and user activities to avoid impacts of their processing on the system or other users Interact closely with 2nd level engineering support for Cloud Infrastructure Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring In addition to having a university degree or equivalent in a discipline relevant to the job profile or Computer Sciences, the successful candidate will bring experience and skills in the following Mandatory Virtual Environment VMware is essential Strong Linux know how EO data handling experience User support attitude Experience as a stakeholder in DataITApplicationsUser environment Ability to translate User requests into system requirements Nice to have Jira ticketing system System Admin experience Cloud application environment experience Experience with support tools, e.g. Jupiter Notebook, R, SNAP Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Why should you join Serco ? At Serco not only is the nature of the work we do important, everyone has an important role to play. Meaningful and vital work Youll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated. A world of opportunity Youll be wholeheartedly supported with development and career progression Great people Youll become an integral member of a welldefined and supportive team who believe passionately in the value of our work. What we offer Chance to contribute to innovation in the public services sector A company passionate about diversity and inclusion Permanent employment with comprehensive Serco Benefits package. Pension About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire Gender, SercoEmbrace Multicultural, SercoUnlimited Disability and InSerco LGBT Networks. Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace

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