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Debit card glitch: Woman charged twice for 18k Mercedes

Francesca Brady is one of thousands of people who were affected by a major debit card glitch.

UK customers were affected after spending in shops, restaurants and other businesses a week ago.

The bank, part of RBS, admitted "issues" with card payments, with problems lasting for two hours.

More than three million people hardly used cash at all last year, according to the banking trade body.

The new cards are intercepted in the mail, the chips get switched out, and bank accounts are drained before anyone realizes there's a problem.

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