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Ofcom forces UK telcos and ISPs to stop ripping off their customers
2019-05-15 02:00:00| Total Telecom industry news
The UK's telecoms regulator, Ofcom, has set out new rules, which will force telecoms service providers to inform their customers when they reach the end of their contract and to inform them of better deals that are available. The new legislation will require UK internet service providers (ISPs)…read more on TotalTele.com »
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Dear telcos Why are connectivity blackspots still a thing in 2019?
2019-05-10 02:00:00| Total Telecom industry news
Today’s Friday Review comes to you from a coffee shop in rural Kent. As I sit tapping away at my keyboard, life is pretty good: The coffee is flowing and outside on the village green the local church is holding its bank holiday weekend fete. A little slice of rural England at its finest. There is one thing spoiling this bucolic scene, however, I have no mobile reception and neither does anyone else in the coffee shop. In fact, no one in the entire village is able to get a good enough signal from any one of the UK’s four mobile network operators to make or receive a call, let alone access mobile broadband services. Welcome to my life! Just a mile down the road from the coffee shop, my house also sits in one of Britain’s connectivity not-spots, meaning that I get no mobile signal at home and can only access the crappiest of fixed line broadband options. Ever fancied watching your favourite BBC show on iPlayer, buffering every 30 seconds and leaving a ghostly silhouette streaking across the screen when the action gets &lsquo…read more on TotalTele.com »
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Ofcom names and shames Britain's worst performing telcos and ISPs
2019-04-30 02:00:00| Total Telecom industry news
The UK's telecoms regulator, Ofcom, has revealed the country's most complained about telcos and internet service providers, in its annual report. The report tracks customer satisfaction levels across the UK's mobile network operators and internet service providers (ISPs)…read more on TotalTele.com »
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TT Podcast: Why are telcos still struggling with diversity?
2019-04-16 02:00:00| Total Telecom industry news
Improving gender diversity at board level is a key challenge for operators across the world, as the telecoms industry looks to shed its image of something of a boys&rsquo…read more on TotalTele.com »
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Do telcos need a 5G timeout?
2019-04-15 02:00:00| Total Telecom industry news
Delaying the role out of 5G mobile network services could help operators to make a better return on their investment, according to industry experts. Speaking exclusively to Total Telecom last week, Angus Ward, CEO of BearingPoint, said that telcos were being rushed into rolling out 5G services by their consumers, despite the fact that 5G use cases in the consumer sector have not yet been proven to be profitable…read more on TotalTele.com »
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