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Tag: network operations
Nokia unveils cloud-native 5G network operations software
2020-02-03 01:00:00| Total Telecom industry news
It goes without saying that 5G networks are more complicated than their 4G and 3G predecessors. But the sheer multitude of network events, both physical and virtual, that will take place thanks to new 5G capabilities like network slicing means that the manual management of networks will soon become infeasible…read more on TotalTele.com »
Tags: software
network
operations
nokia
Network Operations Center Engineer Level 1
2019-12-10 18:13:59| Space-careers.com Jobs RSS
SES Government Solutions SES GS is a wholly owned subsidiary of SES SA, operating independently under the authority of a DCSA proxy agreement. Leveraging a 30year heritage of experience in the government SATCOM market, we offer comprehensive satellitebased communications solutions that enable federal agencies, using secure broadband communications, to fulfill both routine and missioncritical requirements. With access to a fleet of satellites in Geostationary Earth Orbit GEO, a network of Medium Earth Orbit MEO satellites, and supporting ground infrastructure, our full range of satellite services and managed endtoend solutions allows for secure, reliable communications and comprehensive global coverage. Our reputation for operational excellence and highly reliable network solutions has been validated by longterm relationships with diverse government, Intelligence Community and other civilian and defenserelated agencies. For more information, visit httpwww.sesgs.com Security Clearance An active Secret US Government security clearance. A topsecret clearance a plus! In the near future, will be required to apply and acquiremaintain a topsecretSCI US Government security clearance as well as obtaining a Public Trust. Network Operations Center Engineer Level 1 United States Stafford, Virginia Context The NOC Engineer Level 1 manages, monitors and maintains communications equipment, performance of the communications networks and resolves remote user and hub problems as required as well as manages and executes activations, transitions and restoration of services. Elevates technical issues to NOC Engineer level 2 when access or communications issues cannot be resolved. ExperienceQualifications Technical experience working in Networking, IT, or satellite telecommunications fields Experience with satellite communications equipment, microwave systems, radio systems, antenna tracking systems or fiber optic systems Ability to troubleshoot satellitedata problems remotely, over the phone, or via email Ability to work well in a 247365 shift environment Ability to prioritize, isolate problemsreturn communications to operational status Requires carrying a cell phone 247 and responding to business requirements Military experience as a satellite operator is a plus Satellite Earth station and Teleport experience is a plus Excellent customer service and interpersonal skills Able to work independently and must possess excellent multitasking skills Familiar with the Return Materials Authorization process Ability to sit for long periods of time in front of a computer Excellent communication skills both oral and written Demonstrated working knowledge of MS office and Visio Occasional travel may be required Essential Job Functions The Network Operations Center NOC Engineer Level 1 works with customers to troubleshoot and restore remote access problems and maintains a high level of satellite communications for our customers and assists with any transmission inquiries, problems, involving a broad range of satellite communications and network services Isolates, repairs and restores service to customer networks Achieves a high rate of problem resolutiontrouble closure on initial call Provides network support and escalates technical issues to Level 2 Engineer when access or communications issues cannot be resolved Provides realtime status on MEOGEO communications network traffic Gathers load and demand information, allowing SES GS to continuously optimize network performance and ensure quality of servicereliability to customers Provides guidance and direction for Field Service Representatives FSRs in troubleshooting complex satellite communication networks Manages and monitors, performance of the communications networks and resolves remote user and hub problems as required, as well as manages and executes activations, transitions and restoration of services Performs system troubleshooting, log retrieval via remote connections Keeps customers informed regarding communication restoration by providing regular updates until problems are resolved and service is restored Meets andor exceeds the requirements specified in Service Level Agreements Transitions new satellite communications services to NOC monitoringsupport Monitors customers transmitted satellite carriers ensuring they are within parameters As required, schedules vendor access to remote locations for repair and maintenance Implements preventivecorrective maintenance on satellite communications equipment Maintains records of maintenance and repairs of customer networks SES GS and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE
Tags: level
center
network
operations
Network Operations Controller
2019-10-29 10:16:32| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Network Operations Controller United States Manassas, Virginia Role Description Summary As a Network Operations Controller, you will be a customerfocused professional that provides leadership and technical expertise in the support of SES customers and services. You are highly motivated, disciplined, dedicated to making a positive difference, obsessed with customer success, driven to provide an extraordinary customer experience, and willing to assist and help other team members reach their highest potential. Primary Responsibilities Key Result Areas Provide exceptional customer support Serve as the main pointofcontact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve daytoday technical issues Provide Level I technical support Ensure all events are properly documented, escalated and reported Initiate timely technical and management escalation as required Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements SLA Ability to gather, organize, and analyze large amounts of data with speed and accuracy as well as detect relationships and make decisions using sound methodical judgment Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Competencies Customer service Oral and written communication Global cultural awareness Troubleshooting Problem solving Analytical Prioritization Decision making Flexibility Resiliency Qualifications Experience Bachelors degree in Telecommunications, Information Technology, or Engineering required education can be subsided for experience Proficiency in English required proficiency in other languages is highly desirable Cisco Certified Network Associate CCNA Certification preferred Fundamental knowledge of BGPMP, HSRP, OSPF, RIP, VLANs and VPNs preferred Fundamental knowledge of MPLS LDP, L2 and L3 VPN, Traffic Engineering preferred Fundamental knowledge of Multicasting IGMP, PIM, SSM preferred Fundamental knowledge of Network Management Systems EM7, HP OpenView, Nagios, Netcool, ZenOSS preferred Fundamental knowledge of satellite or wireless communication preferred Ability to work 12 hour rotating shifts, nights, weekends, and holidays Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: network
operations
controller
network operations
Engineer, Network Operations
2019-09-10 11:17:13| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Engineer, Network Operations United States Manassas, Virginia ROLE DESCRIPTION SUMMARY Network Operations Engineers are vital members of the SES Network Operations Center NOC. Network Operations Engineers are customer focused professionals that provide leadership and technical expertise in the support of SES customers and services. In this role, you must be highly motivated, disciplined, dedicated to making a positive difference, obsessed with customer success, driven to provide an extraordinary customer experience and willing to assist and help other team members reach their highest potential. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide exceptional customer support. Serve as the main pointofcontact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve daytoday technical issues Provide Level II and Level III technical support. Ensure all events are properly documented, escalated and reported. Initiate timely technical and management escalation as required Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements SLA Provide coaching, training and supervision to junior staff COMPETENCIES Ability to communicate, manage, and implement technical solutions on a globalenterprise scale Strong analytic and proven strategic management skills Strong presentation skills, ability to communicate effectively with multiple levels of internal staff and management as well as with client and vendor representatives Creative problem solver Sense of urgency, initiative and competitive drive to complete tasks efficiently and effectively Resourcefully work through or around any challenges with little to no supervision Ability to make sound decisions and take full ownership Ability to work in a fastpaced environment Ability to gather, organize and analyze large amounts of data with speed and accuracy as well as detect relationships and make decisions using sound methodical judgment Ability to multitask by managing, tracking and resolving multiple issues simultaneously Effective time management skills, takes initiative in the absence of direction and exercises independent judgment without constant supervision Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues QUALIFICATIONS EXPERIENCE Strong customer orientation with excellent interpersonal and troubleshooting skills B.S. or M.S. degree in telecommunications, information technology or engineering Cisco Certified Network Professional CCNP Certification. CCNPSP Preferred 5 years of technical support experience in a network operations environment Exceptional knowledge of BGPMP, HSRP, OSPF, RIP, VLANs and VPNs Exceptional knowledge of MPLS LDP, L2 and L3 VPN, Traffic Engineering Exceptional knowledge of Multicasting IGMP, PIM, SSM Knowledge of Network Management Systems EM7, HP OpenView, Nagios, Netcool, ZenOSS Knowledge of satellite or wireless communications Must be able to work 12 hour rotating shifts that may include nights, weekends and holidays in a diverse and multicultural operations environment under pressure and time constraints Must be an US Citizen or Green Card Holder Must pass background and drug screening OTHER KEY REQUIREMENTS COMMENTS Language skills English additional languages a plus Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: network
operations
engineer
network operations
Network Operations Management Airspace Simulation System Engineer
2018-12-20 11:29:13| Space-careers.com Jobs RSS
Client and Location For one of our Clients, we are currently recruiting for a Network Operations Management Airspace Simulation System Engineer for their location in Maastricht, the Netherlands. Our Client is an intergovernmental organisation with 41 Members and 2 Comprehensive Agreement States. They are committed to building, together with their partners, a Single European Sky that will deliver the Air Traffic Management ATM performance required for the twentyfirst century and beyond. With more than 1,900 highly qualified professionals spread over four European countries, deploying their expertise to address ATM challenges. Their expertise is unrivalled covering both operational and technical elements advising on both civil and military aspects of ATM and having experience at bringing States with different needs together for a common goal. Tasks and Responsibilities The candidate will be required to support the Directorate Network Management DNM Simulator Real Time Simulation SIM RTS Project. Inside our Clients Directorate Network Management DNM, the Airspace Simulation section is in charge of the preparation and execution of airspace simulations in support of the validation of new airspace organisations, procedures, processes and operational concepts. The major customers for such validation services are the European Air Navigation Service Providers ANSPs and the upcoming Functional Airspace Block projects, such as FAB Europe Central, Danube FAB and FAB Central Europe. The realtime simulations, as a means to collect data supporting the overall validation process, are conducted according to the principles and guide lines of the European Operational Concept Validation Methodology EOCVM. The domains that the Network Operations Management Airspace Simulation Engineer will cover are multiple in particular tasks are expected to include the following activities To improve the Real Time Simulation capabilities by improving the preparation and analysis phases reduce time improve quality flexibility To manage the realtime simulation platform, in coordination with our Clients Simulation Technical Coordinator STC. The simulation platform will be used to validate the new airspace designs for national Air Navigation Service Providers ANSP Concerns the technical management of the platform, ensured by the Simulation Technical Coordinator STC this includes the data base, simulator component, exercise runs, configurations, human machine interface configuration Project Management he or she is able to organise hisher own tasks and jobs. It shall be used by our Client as guidance to plan the different Validation activities. It is important that the progress meeting and report do not just cover the actual progress, but also topics, which are or might cause risks to the progress of the project Fully responsible for the proper execution of the work packages and the drafting of the deliverables, the candidate will be integrated in the project team of the respective simulation Work in close relationship with our Clients validation and human factors team leader in order to guarantee a coherent and uniform execution of the overall simulations work programme. Heshe will abide by all available standards or working methods and procedures Experience and Education Completed professional technical education in Computer Science or Information Technology, or equivalent professional knowledge is essential Possess confirmed experience in the technical configuration of our Clients ESCAPE simulator or similar simulators, including national simulators is essential Good understanding of air traffic management concepts airspace, procedure, human factors Experience with Air Traffic Control Data Preparation process Integrated Preparation and Analysis System IPAS Excellent command of the English language and in particular with the drafting of reports. Indeed, the successful candidate shall also often interact with various clients in regards of requirement capture Proven experience with our Clients procedures to manage the ESCAPE simulator or similar simulators, including national simulators evolutions or to manage particular technical issues over the different simulator components Air Ground systems, Controller Working PositionHuman Machine Interface CWPHMI, Audiolan communication system, etc Heshe will abide by the working methods of the airspace simulation section and work in close coordination with our Clients Simulator Technical Coordinator team leader Will demonstrate the ability to guarantee the continuity of the support all along the duration of the project. Contingency measures must be described in case of unexpected unavailable of the Contractor Personnel Cooperates and works well in a team Office IT skills and tools e.g. Word, Excel,. About ATG Europe ATG Europe prides itself in employing Europes brightest minds, and for the last 30 years we have been a key player in delivering highly educated personnel for RD and Engineering environments throughout Europe. Our headquarters is located in the heart of the European space industry on the Noordwijk Space Business Park, in close proximity of ESAESTEC. We have subsidiaries in Germany, Norway and Spain. We are continually recruiting experienced Engineers for exciting, full time positions based at our Clients. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com or send your application directly to our recruitment consultant, Olive Ordoa at olive.ordonaatgeurope.com. For further questions, you can also contact Olive directly on phone number 316 5431 5567.
Tags: system
management
network
operations