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Groupon pledges to offer refunds and better service after CMA inquiry

2021-10-08 13:11:07| BBC News | Business | UK Edition

The discount voucher firm commits to improving customer service after a warning from the regulator.

Tags: service offer inquiry refunds

 

Telstra to pay AUD 25 mln in refunds for failing to notify users of unattainable internet speeds

2021-07-07 10:00:00| Telecompaper Headlines

(Telecompaper) The Australian Communications and Media Authority (ACMA) reports it has found Telstra failed to suitably notify almost 50,000 customers that the...

Tags: internet users pay notify

 
 

BA and Ryanair investigated for refusing refunds

2021-06-09 08:52:55| BBC News | Business | UK Edition

A watchdog is investigating whether the airlines broke the law in not offering Covid refunds.

Tags: investigated refunds refusing ryanair

 

Holiday firms refuse refunds for amber destinations

2021-05-18 14:41:57| BBC News | Business | UK Edition

Travellers who booked ahead for 2021 or had holidays moved are finding they cannot claim money back.

Tags: holiday firms destinations refuse

 

Travel firms warned over summer holiday refunds

2021-05-13 11:52:00| BBC News | Business | UK Edition

Companies will be breaking the law if they delay or refuse refunds, warns the competition watchdog.

Tags: travel summer holiday firms

 

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