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Scams: Cost of impact on well-being calculated as 9bn a year

Consumer group Which? says costs to victims' well-being are greater than the amount stolen by fraudsters.

Phone fraud, both via calls and text messages, has soared during the pandemic.

The BBC highlights ways to avoid fraud following a 44% rise in online shopping fraud during Covid.

A charity calls for protection against online scams, as one victim tells of how she was pressurised to pay.

Lockdown led to a surge in reports of fraudsters imitating genuine investment firms, regulator says.

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