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Alan Ram Pronounced Winner of the Great BDC Debate on Auto Dealer Live
2014-05-17 16:55:16| Auto Dealers - Topix.net
Automotive industry training expert and President & Founder of Alan Ram's Proactive Training Solutions, Alan Ram, was selected to participate in The Great BDC Debate hosted by top automotive industry radio show, Auto Dealer Live, this past week.
BDC Announces New Grants Scheme for Yorkshire & Humber SMEs to Explore in Bio-based Projects
2014-02-19 06:00:00| Coatings World Breaking News
Tags: projects
explore
scheme
grants
Boost Sales and Improve Customer Ties with BDC
2014-01-30 18:18:22| AutomotiveDigest.com - Automotive Industry News
Situation: Starting this month, GM is requiring all dealers in its Standards for Excellence incentive program to have some of their employees go through business development center training. Most of GM's 4,300 dealerships don't operate the centers and "don't understand the need" to keep sales leads from falling through the cracks. Business development centers have their detractors, who say that the centers breed laziness among sales staffers. While center employees work on Internet and phone leads, these critics say, salespeople on the floor simply wait for customers to walk through the door. Solution: Henry Brown of Brown Buick-GMC in Gilbert, Arizona believes he has the antidote to that problem: He merged his traditional floor staff with his business development center. Now, each of his 38 salespeople is required to spend one hour per shift in the call center, working off a list of 30 prospects and customers gleaned from Brown's customer relationship management system and a list of leads from GM. Result: Brown credits much of his success to his business development center, an office in the dealership in charge of following up on phone and Internet leads, as well as contacting customers for everything from birthday wishes to lease-expiration reminders. Brown Buick-GMC's most closely tracked metric is the number of scheduled customer appointments for test drives and trade-in estimates. Brown gets a text message each night that shows how many appointments are set for the next day and for the coming weekend. New-vehicle sales in 2013 jumped to around 1,800 from about 600 when Brown took over. Learn more about this success story! The Article Boost Sales and Improve Customer Ties with BDC appeared first on Automotive Digest.
Tags: sales
customer
improve
boost
BDC ups incentives for Emergent Biosolutions before it meets original terms
2013-12-05 02:36:38| Biotech - Topix.net
The Baltimore Development Corp. is offering a second round of job creation incentives to Rockville-based Emergent Biosolutions as the company prepares to expand its facility near Johns Hopkins Bayview Medical Center.
Tags: terms
original
ups
meets
Dealers: Put a Revolving Door on Your BDC
2013-08-02 20:28:43| AutomotiveDigest.com - Automotive Industry News
At Issue: Your salespeople should be turning out a Business Development Center (BDC) turnover ratio of well over 150% in order to maximize ROI without increasing your monthly expenditures. The Situation for Dealers: Your seats need to turn over three times a day! How the turnover is calculated will add directly to your bottom line. You [...]The Article Dealers: Put a Revolving Door on Your BDC appeared first on Automotive Digest.