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Hosted Processing Support Engineer

2020-11-03 14:12:50| Space-careers.com Jobs RSS

Are you fascinated about Space? Do you have a solid Meteorological or Scientific background and a strong computing background e.g. in an IT focussed research environment? You could be our new Hosted Processing Support Engineer. Come and join talented diverse Serco team at the European Organisation for the Exploitation of Meteorological Satellites EUMETSAT based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Job Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities We are looking for a person with a solid Meteorological or Scientific background and a strong computing background e.g. in an IT focussed research environment. This role will assist Hosted Processing tenants in the setup of their required virtual environment, support user issues related to cloud processing and EUMETSAT data and provide a first level ensuring the smooth operations of the cloud services for all tenants. As Hosted Processing Support Engineer you will concentrate your activities on the following Support user onboarding to Hosted Processing environment Identification of intended workflows use case assessment and scaling requirements Provisioning Preparation of relevant support scripts tools application support Define, setup and maintain a range of VM environments reflecting user needs for hosted processing applications and allowing Hosted Processing tenants to choose and preconfigure their specific environment e.g. Batch environment, processing environment with relevant tools, user environments extending over various VMs in a Cloud Application Management such as Morpheus Train tenants on how to use the Hosted Processing environment and provide suitable documentation e.g. user guides Support the maintenance of the EO datasets on the systems Provide first level support for Hosted Processing ICSI problems Assist users with the setup of the infrastructure, the processing and response to related queries Monitor resources and user activities to avoid impacts of their processing on the system or other users Interact closely with 2nd level engineering support for Cloud Infrastructure Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring In addition to having a university degree or equivalent in a discipline relevant to the job profile or Computer Sciences, the successful candidate will bring experience and skills in the following Mandatory Virtual Environment VMware is essential Strong Linux know how EO data handling experience User support attitude Experience as a stakeholder in DataITApplicationsUser environment Ability to translate User requests into system requirements Nice to have Jira ticketing system System Admin experience Cloud application environment experience Experience with support tools, e.g. Jupiter Notebook, R, SNAP Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers. A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you. Make a difference every day. Take pride in what you do! More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace

Tags: support processing hosted engineer

 

Hosted Processing Support Engineer mfd

2020-06-10 20:12:07| Space-careers.com Jobs RSS

This customer support role will assist Hosted Processing tenants in the setup of their required virtual environment, support user issues related to cloud processing and EUMETSAT data and provide a first level ensuring the smooth operations of the cloud services for all tenants. The Hosted Processing relays on a cloud infrastructure develop and maintained in house. The infrastructure is based on VMware, Kubernetes and Openstack and the Hosted processing support engineer will have multiple tools to automatize and frustrate the tenants operations AWS, Morpheus, etc. Responsibilities Typical activities to be undertaken are Provide first level support for Hosted Processing ICSI problems Assist users with the setup of the infrastructure, the processing and response to related queries, Monitor resources and user activities to avoid impacts of their processing on the system or other users. Support user onboarding to Hosted processing environment Identification of intended workflows use case assessment and scaling requirements, Provisioning Preparation of relevant support scripts tools application support Offer technical solutions to cloud customers regarding user cases, and being able to deploy those solutions in an automated way. Define, setup and maintain a range of VM environments images reflecting user needs for hosted processing applications and allowing HP tenants to choose and preconfigure their specific environment e.g. Batch environment, processing environment with relevant tools, user environments extending over various VMs in a Cloud Application Management such as Morpheus Train tenants on how to use the Hosted Processing environment and provide suitable documentation e.g. user guides Support the maintenance of the EO datasets on the systems Interact closely with 2nd level engineering support for Cloud Infrastructure. This is a full time position, located at EUMETSAT Darmstadt, Germany. Fluency in English spoken and written is mandatory, as English is the working language. The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills together with the ability to effectively cooperate within the team. Qualifications Competencies Applicants shall have a university degree in computer science or equivalent. You should have proven knowledge and work experience with the following GNULinux administration using different distributions SLES, RHEL, Ubuntu Automation AWS, Morpheus and monitoring CheckMK, Nagios Experience in operations and production environments Proven knowledge and handson experience with the following is mandatory Definition, implementation, testing and documentation of endtoend system changes Preparation of technical documentation in English in a complete and clear manner Communication and interpersonal skills, being able to effectively communicate and coordinate activities within different teams Experience with customer communication and management. The candidate shall be able to identify customer needs and requirements, provide technical guidance to customers with different technical background, design and implement reusable user cases and workflows, identify feasible or impractical requirements and transfer feasible requirements to the Cloud Infrastructure support team. The candidate should be able to provide technical guidance to customers and distinguish the differences between concepts like IaaS and PaaS Kubernetes, Openstack, and VMware openstack instance, Container and VM Volumes and Images, etc. Proven knowledge and at least 3 years handson experience with at least 3 of the following technical aspects is mandatory Good understanding of virtualization technologies VMware Good understanding of cloud infrastructure Openstack, Docker, Kubernetes Good understanding of core services management DNS LDAP DHCP NFS unattended installation services, etc Good understanding of network and storage infrastructure. Basic understanding on tools and services like Python, R, Anaconda, Jupiter, pip, package management, etc. Knowledge and handson experience with the following would be an advantage Basic knowledge about netcdf, hdf5. Usage of Atlassian tools such as Jira and Confluence Hands on experience with docker containers and similar What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mrs. Raluca Moise by telephone 49 6151 860050 or by email recruitment.determa.com. To ensure that your application will reach us and is properly processed please apply through the link below with a uptodate Curriculum Vitae ideally in Europass format httpseuropass.cedefop.europa.euenhome and a Cover Letter. Closing date August 31st, 2020 Please note that applicants must hold all appropriate documentation and permits to work in Europe. Application deadline 31. August 2020

Tags: support processing hosted engineer

 
 

Hosted Processing Services Coordinator

2020-03-27 11:16:07| Space-careers.com Jobs RSS

EUMETSAT is Europes meteorological satellite agency monitoring the weather and climate from space 24 hours a day, 365 days a year. We are currently looking for an experienced Process Services Coordinator for cloudbased processing, from an operational IT, Engineering or Remote Sensing environment, to join our international team of inspiring engineers and industry professionals, tasked with driving innovation within the Space, Satellite and Earth Observation sector. This role is routed in the mission of EUMETSAT and will provide the opportunity to work with leading IT, Space and Earth Observation organisations and domain experts to make a positive impact on society! Background EUMETSAT is evolving towards a datacentric approach for the provision of Earth Observation data services to users, based on big data technologies and architectures, including cloudoffered computing resources, applications and hosted processing capabilities Data as a Service, DaaS bringing the user to the data and allowing to perform processing centrally rather than downloading large amounts of data first. The Processing Services Coordinator will engage in the definition, testing, rollout and running of a future hosted processing service offer and drive the evolving service delivery to users. You will coordinate with users of the service from initial discussions through to assisting in the setup of their required virtual environments, assist with issues related to the service and needed EUMETSAT data and oversee first level support ensuring the smooth operations of the services for all customers. Duties Specify and evolve a hosted processing service offering and coordinate management approval Conceptually develop, with a wide network of partners, Collaborative Processing Environments in several fields of thematic application of Earth Observation data, Numerical Weather Prediction data, etc. Coordinate and, with first and secondlevel support resources, assist user onboarding to the hosted processing in relevant cloud environments of EUMETSAT and partners Coordinate the availability and provisioning of relevant input datasets on the systems identified in the use cases Report on system performance, usage and the fulfilment of relevant SLAs and KPIs What we offer Excellent salary, of up to Euro 6,500 NET after tax based on skills and experience Flexible working time including additional flexileave Full medical coverage for employee and family Attractive pension 30 days of annual leave 14.5 days public holidays Training and development support Relocation allowance and support if applicable Qualifications A University degree or equivalent in Meteorology Oceanography Atmospheric Physics with experience in large scale cloud computing. Alternatively, a University degree or equivalent in Computer Science Information Systems Cloud Technology Software Engineering with strong background in supporting application development in Meteorology or Oceanography preferably in cloud environments. Skills and Experience Experience in Meteorological e.g. Nowcasting Oceanographic or related applications development Proven experience as a stakeholder in a DataITApplicationsUser environment Indepth knowledge of Linux Experience with cloudcomputing Ability to translate user requests into system requirements Outstanding problemsolving skills. Experience of the following would be an advantage Cloud native application environment know how Experience in the use of APIs, Python and or Jupiter Notebook ITIL certified. More about us EUMETSATs role is to establish and operate meteorological satellites to monitor the weather and climate from space 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisations Member and Cooperating States in Europe, as well as other users worldwide. EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users.

Tags: services processing hosted coordinator

 

Hosted Solution Questionnaire - Vendor Section

2019-07-12 18:56:11| PortlandOnline

To be completed by the solution's vendor. Version 2.1 6/5/2019. Word Document, 49kbCategory: Exception Form Templates

Tags: section solution hosted vendor

 

Hosted Solution Questionnaire - Bureau Section

2019-07-12 18:55:48| PortlandOnline

To be completed by the requesting Bureau. Version 2.1 6/5/2019. Word Document, 55kbCategory: Exception Form Templates

Tags: section solution hosted bureau

 

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