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Ofcom drops wholesale fibre price caps to encourage roll-out

2021-03-18 10:22:00| Telecompaper Headlines

(Telecompaper) UK regulator Ofcom has confirmed new regulations for wholesale telecoms markets used to deliver broadband, mobile and business connections...

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All systems go: Ofcom says no price caps for Openreach

2021-03-18 01:00:00| Total Telecom industry news

Today, Ofcom has published the results of their Wholesale Fixed Telecoms Market Review 2021-26 and with it a raft of changes to the broadband industry. Perhaps the most transformative and potentially divisive change is the decision that, for the coming decade, price caps will not be imposed on Openreach for their full fibre connections.  This decision has been a long time coming and exemplifies the pros and cons that make the regulators job so difficult…read more on TotalTele.com »

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O2 UK fined GBP 10.5 million by Ofcom for overcharging customers

2021-02-12 11:06:00| Telecompaper Headlines

(Telecompaper) Telecoms regulator Ofcom has imposed a GBP 10.5 million fine on mobile operator O2 UK for overcharging customers who were leaving the company...

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Ofcom hits O2 with 10.5 million fine for overcharging

2021-02-12 01:00:00| Total Telecom industry news

Ofcom has today concluded an investigation into claims that O2 had overcharged its customers, today fining the operator £10.5 million.   The investigation found that O2 had inadvertently overcharged over 250,000 customers between 2011 and 2019, with many customers being billed twice in the same month…read more on TotalTele.com »

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Broadband customers could jump ship with just 'one touch' says Ofcom

2021-02-04 01:00:00| Total Telecom industry news

Back in 2015, Ofcom changed the rules for customers on Openreach’s copper network, allowing them to switch between available broadband providers (such as BT, Sky and TalkTalk) simply by contacting the new provider, who handles the transition with the existing supplier.  Since then, however, little has changed when it comes to the difficulties posed by switching broadband providers on other networks…read more on TotalTele.com »

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