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Tag: npower
Npower bill problems to continue
2015-08-13 11:01:50| BBC News | Business | UK Edition
Energy firm Npower says problems with its billing system have again dented profits and will not be fixed until the end of 2016.
Tags: problems
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npower
Npower delays lead to free energy
2015-07-21 12:31:05| BBC News | Business | UK Edition
Customers waiting too long for energy firm Npower to deal with their complaints are to receive free energy.
Npower worst for customer complaints
2015-02-12 17:27:28| BBC News | Business | UK Edition
More than a quarter of all Npower domestic customers complained to the company last year, according to figures from the energy regulator Ofgem.
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NPower becomes fourth energy firm to cut prices
2015-01-24 07:10:02| Energy - Topix.net
NPOWER has become the fourth major energy company to cut prices this week - as a study from the industry watchdog found that consumers could be 250 better off on a fixed deal, despite the falling prices. The firm slashed its gas bills by 5.1 per cent - the biggest of the reductions so far and coming after Big Six rivals British Gas, E.ON and ScottishPower all reduced their prices amid falling wholesale costs.
Energy firm Npower cuts gas prices
2015-01-23 10:49:00| BBC News | Business | UK Edition
Energy supplier Npower is to cut standard gas tariff in UK by an average of 5.1% from 16 February