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Texting tips: Engage with your customers

2013-07-02 19:09:32| AutomotiveDigest.com - Automotive Industry News

Dealers sometimes dont realize they can ask to text message customers, and theyre missing out on a huge opportunity, shared Jack Simmons, Cars.com Dealer Training Manager. If we get a phone call during a meeting or an email while spending time with friends or family, most of us arent going to answer it right away. But if we get a text, are we likely to look at it and even reply immediately? You bet. Even with consumers sending approximately 2.3 trillion text messages a year, many dealerships still wrestle with how to effectively use SMS as part of their customer follow-up process. These guidelines and best practices can help serve as a framework for incorporating text into your customer contact strategy. Ask before you text Keep reading!The Article Texting tips: Engage with your customers appeared first on Automotive Digest.

Tags: tips customers engage texting

Financial Industry to Engage in Cyberwar Drill This Summer

2013-06-19 21:28:29| TechNewsWorld

A cyberdrill for financial services companies that was originally to be conducted on June 28 has drawn such a strong response that the organization sponsoring it has had to reschedule the event. "Given the industry's robust interest in this program ..., we are working to reschedule the exercise from June 28th to a little later this summer," said SIFMA spokesperson Liz Pierce.

Tags: industry financial summer engage

Tata Consultancy Services to engage 4,000 IT professional in Odisha

2013-05-11 09:22:36| IT Services - Topix.net

Tata Consultancy Services today assured the Odisha government about its plan to engage about 4,000 information technology professionals in the state with completion of its first expansion in next three months.

Tags: services professional engage consultancy