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Tag: customers
NV Energy Says Tens of Thousands of Customers Without Power
2015-11-10 20:26:59| Semiconductors - Topix.net
Power is expected to be restored at various times depending on the location of each particular outage. To sign up for real time updates through NV Energy visit www.nvenergy.com/outage.
Tags: without
power
energy
customers
Is Your Call Center Frustrating Customers?
2015-11-10 12:57:23| IT Services - Topix.net
Do employees at your customer service call center feel like they're dealing with more frustrated customers than ever before? New research from Mattersight offers some insights into why this might be. According to Mattersight, more than two-thirds of customers who speak to call center reps feel frustrated before they even place a call.
Tags: center
call
customers
call center
Volkswagen moves to appease angry customers, workers
2015-11-10 02:01:22| Automakers - Topix.net
Volkswagen AG took new steps on Monday to appease U.S. customers and German union leaders unhappy with the company's response to a sweeping emissions cheating scandal that claimed another high-profile executive. Greenpeace activists demonstrate as they stand on top of Volkswagen's "Sandkamp" gate in Wolfsburg, Germany, November 9 , 2015.
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workers
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angry
VW Gives 'Goodwill Package' to Customers in Wake of Scandal
2015-11-09 19:43:33| Automakers - Topix.net
Volkswagen of America will give prepaid credit cards to diesel vehicle owners caught up in the automaker's emissions-cheating scandal in an attempt to recapture some trust lost during the nearly two-month old affair. The program, called the "Customer Goodwill Package," includes a $500 prepaid Visa card that can be used for any purchases, and a separate $500 "dealership card" that can be used for purchases at VW dealerships, such as credit toward a new car or accessories.
Tags: of
customers
package
wake
VW offers US customers $1,000 vouchers
2015-11-09 17:28:44| BBC News | Business | UK Edition
Volkswagen has offered US customers caught up in the diesel emissions cheating scandal $1,000 in gift cards and vouchers.
Tags: offers
customers
vouchers
offers customers
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