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ASQ Report: Significant Gaps Remain in Management of Quality, Use of Metrics Worldwide

2013-05-06 06:00:00| Industrial Newsroom - All News for Today

Thirty years after U.S. business embraced the quality movement, research by ASQ shows there are significant gaps in the governance and management models of quality, and the availability and use of metrics in manufacturing and service-based organizations worldwide. With data collected from 1,991 organizations in 22 countries, ASQ Global State of Quality Research: Discoveries 2013 report also shows disparities between manufacturing and services in quality management frameworks and training. This story is related to the following:Trade Associations

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