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Airline Customer Rankings Fall On Service, Uncomfortable Seats
2014-04-24 12:25:50| Airlines - Topix.net
As an industry, airlines ranked poorly, scoring just 69 on the ACSI's 100-point scale -- at the bottom of ratings, along with subscription TV, social media and the IRS April 22--Recent airline mergers have harmed customer-satisfaction ratings, as two of Chicago's biggest carriers, United Airlines and Southwest Airlines, saw their ratings slip, ... (more)
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Category:Transportation and Logistics