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American among airlines getting the most social media hate

2015-06-02 00:42:12| Airlines - Topix.net

People on social media love to hate airlines, and none more than the world's largest - American Airlines and United Airlines. In an analysis of tweets in 2014 and through this spring, 47 percent of posts about five large U.S. airlines were negative, while positive comments accounted for just 20 percent, according to a recent report by Crimson Hexagon, a social media analysis software firm in Boston.

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