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Communications Technician Represented
2019-08-28 12:17:48| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Communications Technician Represented United States Mount Airy, Maryland YOUR JOB The Communications Technician will communicate directly with customers and uplink operators. The technician will measure RF carriers and perform satellite carrier accesses at the SES Payload Management Operations Center PMOC in accordance with established access procedures. The technician will also document events and activities and troubleshoot satellite service anomalies. YOUR RESPONSIBILITIES Communicate professionally with customers via telephone and email Support customer requests satellite accesses, trouble resolution, etc. Operate test equipment and computersoftware applications to complete support tasks Perform technical testing and evaluations as necessary RF, EIRP, CN, etc. Follow established processes and procedures Analyze RF anomalies and troubleshoot troubles to resolution using logical methods Document activities and events appropriately Protect SES spacecraft and satellite bandwidth YOUR PROFILE Capable of problem solving Can resolve difficult or complicated challenges Decision maker Possesses ability to make timely, informed decisions that take into account the facts, goals, constraints, and risks Ability to work in a fastpaced environment Demonstrate excellent customer service skills Formal technical training satellite, RF engineering Minimum 2 years of experience in satellite communications and customer service, or equivalent technical training Associates degree or technical school strongly desired Demonstrated ability to operate an RF spectrum analyzer Excellent written and verbal communication skills Ability to prioritize tasks, isolate problems and return services back to normal operation quickly Strong proficiency in Word, Excel, PowerPoint Must be US Citizen OR Green Card Holder Requires working nights, weekends, and holidays as jobschedule requires Must be proficient at speaking, reading, and writing the English language Secondary Languages are desired OUR OFFER In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
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