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Tag: technician
Assembly Technician mfd
2021-10-01 20:14:00| Space-careers.com Jobs RSS
We are looking for an exceptionally motivated assembly technician mfd to join our specialprojects rocketry team. Our international and agile team is searching for a motivated assembly technician for propulsion and vehicle systems. This is a rare opportunity allowing you to be involved in demanding prototyping efforts in a NewSpace environment. You will work in a dedicated, dynamic and international environment that aims for excellence by creating highperformance engineering solutions while keeping production costs at an absolute minimum. You enjoy being proactive and work within an experienced team? Then apply with us. Your Tasks Assembly of rocket engine components and test equipment Conduct acceptance tests and lead mechanical prototyping efforts Perform high precision calibration and advanced adjustments using testing instruments Perform equipment assembly according to engineering drawings Cleaning of all parts as per established cleaning procedures within the clean room Perform installation, repair, inspection, reassembly, replacing, refitting, and adjusting prototypes as required Your Qualifications Completed trade in relevant engineering sector Experience assembling high pressure systems Mechanical aptitude for manual metal working machines and equipment Electrical aptitude and willingness to learn test procedures Outstanding passion for engineering, as clearly demonstrated by the vast number of extracurricular projects and activities Fluent English oral and written all daytoday activities are performed in English Practical, handson experience from electrical or mechanical projects Independent, with a structured way of working and committed to working in a fastpaced environment
Tags: assembly
technician
mfd
assembly technician
IT Hardware Technician Service Desk Agent
2021-08-05 09:13:15| Space-careers.com Jobs RSS
Come and join talented diverse Serco team at the European Organisation for the Exploitation of Meteorological Satellites EUMETSAT based in Darmstadt, Germany. We are looking for two experienced IT Hardware Technicians Service Desk Agents. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Package Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities As IT Hardware Technician Service Desk Agent you will concentrate your activities on the following 0 of the service capacity with this profile were needed to fulfil the requested services Enduser support in general, and support in identifying, repairing and replacing failed hardware components on PC and notebooks, as well as dealing with hardware driver installations in particular IT technologies as used at EUMETSAT eg. HPDELL desktops, notebooks, Konika Minolta printers and MS Office applications Support of Meeting room infrastructure like discussion systems. 60 of the service capacity with this profile were needed to fulfil the requested services Troubleshooting typical ICT software like MS Windows 10, MS Office, Visio, MS Project and MS Edge and Adobe Acrobat , Installation and maintenance of mobile computing solutions e.g. VPN access, Notebooks, Remote Access, iPhones, WebEx End user support Outlook configuration and administration and troubleshooting in an MS exchange environment Performing user administration in MS Active Directory and MS Exchange Using Microsoft Management Console Oncall duty is required for this job Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring As a minimum, 5 years experience in the following Enduser support in general, and support in identifying, repairing and replacing failed hardware components on PC and notebooks, as well as dealing with hardware driver installations in particular IT technologies as used at EUMETSAT eg. HPDELL desktops, notebooks, Konika Minolta printers and MS Office applications Support of Meeting room infrastructure like discussion systems. Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers under high workload Extensive knowledge of and experience in the and troubleshooting typical ICT software like MS Windows 10, MS Office, Visio, MS Project and MS Edge and Adobe Acrobat , Experience in the installation and maintenance of mobile computing solutions e.g. VPN access, Notebooks, Remote Access, iPhones, WebEx Extensive experience in end user support in general. Knowledge of Outlook configuration and administration and troubleshooting in an MS exchange environment Experience in performing user administration in MS Active Directory and MS Exchange Experience in using Microsoft Management Console Customer focus and service orientation together with highly effective interpersonal skills in dealing with demanding customers under high workload In addition, the following knowledge shall be considered an advantage Certification for the maintenance of HPDELL desktops and notebooks Knowledge of, and experience in, installing and troubleshooting structured cabling systems and networking hardware Experience in performing inventory and stock management Knowledge of managing inventory repositories especially in SAP The following activities will gradually become of importance to the position but, if required, the key person will be trained inhouse on these activities Experience in a structured, ISO 9000 certified andor ITIL based information technology service environment Professional certification as MCP Windows 10 or any other professional certifications e.g. MCP MS Office, etc. Experience in using software distribution systems MS SCCM Experience in providing support for Document Management Software Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Why should you join Serco ? At Serco not only is the nature of the work we do important, everyone has an important role to play. Meaningful and vital work Youll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated. A world of opportunity Youll be wholeheartedly supported with development and career progression Great people Youll become an integral member of a welldefined and supportive team who believe passionately in the value of our work. What we offer Chance to contribute to innovation in the public services sector A company passionate about diversity and inclusion Permanent employment with comprehensive Serco Benefits package. Pension About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire Gender, SercoEmbrace Multicultural, SercoUnlimited Disability and InSerco LGBT Networks. Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace
Tags: service
hardware
agent
desk
NOC Network Operations Center Technician
2021-07-22 16:13:52| Space-careers.com Jobs RSS
Are you fascinated about Space? You could be our new NOC Network Operations Center Technician. Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre ESOC based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Package Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities The NOC Technician will be part of an integrated team which provides 247 monitoring and control of Telemetry, Tracking and Command TTC stations of the ESTRACK ground station network, Operational IT and Operational Control Centre services at ESAs European Space Operations Centre in Darmstadt, Germany. The team, located in the ESOC Network Operations Centre, provides support using a variety of computer and network hardware and software. The NOC acts as the first point of contact for users, missionsprojects and second line support teams. As NOC Network Operations Center Technician you will concentrate your activities on the following Liaise with spacecraft and mission operations engineers as well as staff on duty at other support units, ground stations and external Agencies to establish and continuously maintain a comprehensive overview on the availability of and the demand for utilization of resources provided by the ground segment facilities. Supervise and coordinate scheduled support activities. Monitor the progress of station configurations for satellite passes through voice coordination or remote monitoring systems. Schedule Ground Stations and OCC facilities in realtime outside normal working hours. Configure and monitor station configurations for satellite passes as well as data transmissions and performance. Respond immediately to any anomaly affecting operations relevant procedures shall be initiated and 1st line maintenance activities executed as required in order to restore operations. Document and track anomalies, call out 2nd3rd party supportescalate and followup on incident resolution. Reporting and documentation. Act as first line of contact for users of critical systems. Provide 1st line computer and network support to all eligible users including incident, problem, change request and user requestcomplaints handling. Actively monitor all operational IT systems, applications and networks and react immediately on potential issues or outages by Logging and escalating incident tickets according to procedure Identify the impacted servicesusers and inform all relevant parties Initiate incident resolution or mitigating actions to restore the service asap Call outescalate to 2nd line support or external providers according to procedure Followup on incident resolutionprogress and inform interested parties of the status Prioritise work according to criticality of systems, schedules and targets. Operation, fault finding and repair on the network and on active network components CISCO using Ethernet and TCPIP protocols and by logging oncommanding active network components. In line with procedures perform contingency and scheduled reconfigurations, hardware and software maintenance, test and remedial activity, so as to minimise resource impact. Perform various housekeepingadministrative duties. Work to predefined schedules and service levels, actively participate in recommending technical and procedural improvements to benefit the service. Provide round the clock cover in a rotating shift pattern, with adequate information handover between shifts. Maintain a log of all relevant activities and events. Attend user meetings, briefings, user groups and workshops as required. Note This is a 247 position candidates must be able to work rotating shifts. Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring Decisiveness and accountability Fluency in English spoken and written A good understanding of IT networking WANLAN concepts, technology and troubleshooting Strong service ethic responsive and courteous when handling user calls Problem Solving aptitude PC literacy MS Office Products Familiarity with operational environments Teamplayer skills, ability to interface with technical and management personnel. The following would be seen as an asset Previous experience with remote operations of a network of unmanned satellite ground stations or with local operations and maintenance of a manned satellite ground station Sound understanding of ESTRACK ground stations functionality, configurations requirements, and operations constraints Interest in and ability to coach train other staff Some knowledge of VMS, Unix, Console Works, NetBackup, CDROM production, CiscoWorks, HPOV, CISCO Firewalls, QIP, MS Windows operating systems, ITSM tools A good understanding of IT security concepts, technology and best practices Knowledge of ITIL, certification a plus Knowledge of, or proven ability of linear faultfinding, diagnosis and resolution methodology. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers. A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you. Make a difference every day. Take pride in what you do! More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace
Tags: center
network
operations
technician
Hardware Technician
2021-06-17 13:14:06| Space-careers.com Jobs RSS
For our customer, EUMETSAT in Darmstadt, Germany, we are seeking a Hardware Technician for the ICT division. The ICT Division Information and Communication Technology is developing, maintaining and operating the EUMETSAT Office Computing Infrastructure running technical, scientific, administrative and desktop applications and providing support to the around 1100 users of these systems. The users are mainly present onsite but partially also work from remote. The Service Desk team act as interface between EUMETSAT employees and several divisions providing services to employees and various contractors. It is responsible of solving Service Desk tickets related to ICT Services as well as distributing nonICT related Service Desk tickets to the related service managers. In addition, it is providing several ICT services and is responsible for the distribution and maintenance of end user hardware like notebooks, desktops, screens, phones, etc. Responsibilities Your tasks will typically include but are not limited to Managing the onsite stock storing retrieving equipment, informing the Technical Officer about shortage of items in stock, Maintaining the inventory records in SAP Replacement of screens as well as Notebooks and PCs, including the installation of notebooks and PCs Enduser support in general, and support in identifying, repairing and replacing failed hardware components on PC and notebooks, as well as dealing with hardware driver installations Support of Meeting room infrastructure like discussion systems This is a fulltime position to be located at EUMETSATs premises in Darmstadt, Germany with an expected start date December 2021 or ASAP thereafter. Qualifications Competencies Essential skills Min. 5 years of experience of handson experience with the maintenance and enduser support of Technologies like HPDELL desktops, notebooks Konika Minolta printer MS Office applications Experience in working with Atlassian JIRA Service Desk Tool Customer focus and service orientation Highly effective interpersonal skills dealing with demanding customer under high workload Desirable skills Certification for the maintenance of HPDELL desktops and notebooks Knowledge of, and experience in, installing and troubleshooting structured cabling systems and networking hardware Experience in performing inventory and stock management Knowledge of managing inventory repositories especially in SAP The following would be considered a plus Structured, ISO 9000 certified andor ITIL based information technology service organisation What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Additional information For further information, please contact Mrs. Raluca Moise by telephone 49 6151 860050 or by email recruitment.determa.com. Closing date September 5th, 2021 Please note that applicants must hold all appropriate documentation and permits to work in Europe. Recruitment is depending on successful selection by the customer. Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, France, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, France, Germany, and the UK. Application deadline 5. September 2021
Tags: hardware
technician
IT Support Technician ESTEC
2021-05-26 16:12:51| Space-careers.com Jobs RSS
Terma The hightech and innovative Terma Group develops products and systems for defence, nondefence and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, France, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, France, Germany, and the UK. Job description For our customer, the European Space Agency ESA, we are seeking an IT Support Technician to work at ESAs ESTEC site in Noordwijk, The Netherlands. Responsibilities You will be a member of Termas IT team responsible for the maintenance and operations of the IT infrastructure of ESAs Electrical Engineering Dept TECE and Software and Simulation TECS laboratories and facilities The laboratories support a wide spectrum of space engineering activities concerned with Computerbased modelling and simulation Onboard computer and data systems Onboard software Avionics test benches Simulators and Functional Verification Reference Facilities FES, SVF, EGSE System Reference Databases Attitude and orbit control Image processing Electromagnetics Space environment and effects analysis Spacecraft electrical checkout systems Real time software with Hardware in the loop Virtual Reality and Augmented Reality 3D and 2D Visualisation The user community comprises around 400 technical staff, all located in ESTEC. To support this heterogeneous and continually changing technical infrastructure, the laboratories are equipped with multivendor computer facilities linked together via local area networks. The software packages running on the facilities are numerous, and constantly change to support current and new projects. Your specific responsibilities will be to provide support in IT Operations Management in accordance with ESA Security Directives and SECOPS for Service Providers including Process Definition and Documentation, change management etc. Incident Management 3 tier first, second, third line support Asset Management including removaldisposal User Access Control Management System and Application control IT hardware, Virtual Machine VM, OS, Applications Maintenance IT Security PatchVulnerability Support Network SupportManagement VM and Data Backup Information Management and Storage support Logging and Monitoring Services Reporting Services System acquisition services Development support services. Additionally, you may be required to support Office 365 testing e.g. analyse nonstandard interfaces and identify required solutions to arising issues. This is a fulltime position located at ESTEC, Noordwijk, The Netherlands. The requested start of work is July 2021 or as soon as possible thereafter. Qualifications Competencies The successful candidate shall have A degree at least Bachelors level in Software EngineeringIT or relevant experience. Possession of relevant certifications will be an additional asset. Some years relevant professional experience in IT support helpdesk in corporate environments predominantly Windows to a wide user community, including troubleshooting users operating system and application problems. Particularly well qualified graduate level candidates showing aptitude for the tasks will also be considered. Experience with virtualization and VM environments. Fluent English, written and spoken. Desirable Knowledge of Microsoft 365 would be useful. Soft Skills Experience of providing user support for a large international environment. Ability to adapt to clients requirements and learn new technologies. Ability to work both independently and as a team player. Good communication and interpersonal skills. What can Terma Offer? At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Support on relocation if applicable Recruitment is depending on successful selection by the customer. Additional information To ensure that your application will reach us and is properly processed please apply via our website httpswww.terma.comworkingattermaapplyforajobopenpositions. Include an uptodate Curriculum Vitae and a Cover Letter highlighting your background and expertise as well as earliest date of availability. For further information, please contact Mr. Simon Mills by email recruitment.nlterma.com. Closing date June 15th, 2021 Please note the following Legal Security requirements Applicants must hold all appropriate permits to work in the EU. Applicants are required to provide a copy of their IDpassport and degreehigher education certificate. Terma will validate the certificate with the issuing authority. In line with ESA security requirements, an official Certificate of Good Conduct or equivalent and employment reference checks will be required at commencement of employment. Please attach a copy of any reference letters with your application if you have them. Privacy Notice By submitting your job application you confirm that you have read, understood and accepted this Privacy Notice, including Termas Privacy Policy as referenced below and are providing your consent to Termas storage and processing of your personal data accordingly. This Privacy Notice covers any personal data you submit to Terma for the recruiting process, including e.g. Your name, contact details and application status Information included in your CV or cover letter, such as job history, academic background, skills and competencies, personal interests, languages spoken, and your photo Job preferences and type of employment sought Names and contact details for references Please visit our Privacy Policy at www.terma.com. Here you will find additional information about our compliance with GDPR, how we use and protect your data, as well as information about your rights pursuant to GDPR. You will also find information who to contact at Terma in case you want to exercise these rights
Tags: support
technician
support technician
estec