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Copernicus S3 Ocean Training and User Support Expert in the User and Climate Services Team
2015-06-15 17:04:17| Space-careers.com Jobs RSS
For one of our main customers, EUMETSAT, we are currently looking for a Copernicus S3 Ocean Training and User Support Expert in the User and Climate Services Team. The Consultant shall support the exploitation of the Sentinel3 marine data in respect to a growing community of users, in particular through the provision of information, management of training activities and engagement with user groups in coordination with the delegated entity responsible for the Copernicus Marine Environment Monitoring Service. The consultant will be part of the training team and will work with experts across EUMETSAT and partners organisations. Tasks and responsibilities The main tasks of the consultant, within the marine domain, are Identify and regularly update the relevant user organizations, their fora and possible intermediaries on the sentinel3 marine mission and the marine data stream. Provide regular information to users and user groups on the status of the mission and the related marine and ocean products and service. Analyse and handle related user enquiries and user requests received Via the EUMETSAT Helpdesk. Review the framework for user communications activities with respect to the Sentinel 3 mission and related marine and ocean products and services. Support the development of the relationships with key users and subject matter experts and facilitate feedback on the quality of the products and services provided. Establish the training requirements, develop and deliver a plan to meet those requirements, evaluate the effectiveness of the training and resources delivered. Identify and engage relevant and skilled subject matter experts to support user training. Maintenance and update of relevant user documentation e.g. user guides, etc Maintain contact with the Copernicus Marine Environment Monitoring Service user engagement processes, as required Experience and education The consultant shall have the following background Postgraduate MSc level training I education or equivalent experience in a relevant discipline or equivalent experience Significant experience of the management of training from needs assessment to evaluation of training for user groups. Experience in using satellite data in marine research or operations An ability to relate to user groups and subject matter experts Appreciation of the whole chain from data sensing to user application of a product. Experience of maintaining sources of information for users. Experience of working in partnership across organisational boundaries. This will be demonstrated through at least 5 years of progressively responsible experience in relevant disciplines. Furthermore, it would be a distinct advantage for the Consultant to have experience with Distance learning methodologies. A range of earth Observational Data visualisation tools. A range of learning technologies learning management systems, web conferencing tools etc. Understanding the processes used to retrieve marine geophysical parameters in one or more of elements of the sentinel product suite. The Consultant shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work with the minimum of supervision. Fluency in English is mandatory and a working knowledge of French would be a significant advantage. The consultant will report to EUMETSAT Training Officer with responsibility for Marine and Ocean Training
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