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EGNOS User Segment Engineer

2019-01-14 17:29:58| Space-careers.com Jobs RSS

Position Reference 003 RHEA Group is currently recruiting an EGNOS User Segment Engineer to support standardisation activities in the field other market segments than aviation maritime, rail, road, etc.. Tasks and Activities The scope of work will include Support the standardisation of SBAS services and SBAS receivers for other uses than aviation Contribute to write the service provision concepts with the user community, defining typical operational goals for the service, then determine and validate user segments requirements e.g. Receivers minimum operational performance specifications, or similar Contribute to the service engineering for other market segments than aviation maritime, rail, road, etc., notably by defining activities required to standardise the service, the system andor user receivers e.g. testbed, test user receiver, pilot project Support the EGNOS Standardisation Engineer in the standardisation of SBAS receivers within the standardisation fora of the different user communities, organising and managing the production of the deliverables and contributing to their edition Support the EGNOS Standardisation Engineer in liaising with the stakeholders which contribute to standardisation of EGNOS Services, notably by preparing publications, presentations and writing minutes of meetings Support the supervision of activities outsourced by the Service Engineering team for DFMC User Segment projects Contribute to writing technical specifications of GSA prototyping projects for maritime, rail, road and other market segment if need be Provide technical expertise for project reviews of receiver prototypes Contribute to preparing Technical Specifications for GSAs standardisation activities Procurement and Grants Contribute to other tasks of the EGNOS Service Engineering team, as necessary. Skills and Experience The following skills and experience are mandatory You have a Masters Degree in the relevant discipline You have at least 5 years of relevant professional experience You have experience in developing user segment equipment, either in navigation or telecommunications You are able to write clear, precise and concise documents in fluent English Note to RHEA a language certificate at C2 level is required for the position, should English not be the candidates mother tongue You have experience in supervising outsourced activities in an international environment The following skills would be highly desirable You have experience in defining technical requirements from potential users for future services within a regulated environment You have experience in developing GNSS receivers up to commercialisation You have experience leading a standardisation group of technical experts in an international forum You have experience in developing user segment equipment for transport safety maritime, road, rail or aviation You have indepth knowledge of either the maritime, road or rail communities, with an established network of technical contacts in the field How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 06022019. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: user engineer segment egnos


Axalta Increases ColorNet User Productivity with Integrated Video Tutorial System

2018-12-06 12:00:00| Coatings World Breaking News

Tags: video user system integrated


City of Portland All User Restroom Resolution No. 37175

2018-12-03 23:25:31| PortlandOnline

Direct all City bureaus to convert existing single-user gender-specific restrooms into all-user restrooms within 6 months of passage of this Resolution, to develop a plan to increase the number of all-user restrooms Citywide, et al. PDF Document, 1,643kbCategory: All-User Restrooms

Tags: user city resolution portland


Facebook Staffers Once Brainstormed Ways to Sell User Data: Report

2018-11-30 14:00:00| TechNewsWorld

Facebook at one time considered charging companies for access to its user data, according to a report based on three pages of unredacted material from an 18-page document showing portions of some internal Facebook emails, mainly from about 2012 to 2014. The documents are linked to a lawsuit, Six4Three LLC v. Facebook Inc., alleging that Facebook's data policies were anticompetitive.

Tags: user data report sell


User Helpdesk Operator

2018-11-26 12:31:02| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. For our activities in EUMETSAT, we are currently looking for a User Helpdesk Operator. The position is offered as a fixedterm contract for 1 year with a possibility of extension as a cover for maternity leave. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities The User Helpdesk Support is an essential interface to the external user community and a key element supporting the enhancement of EUMETSATs reputation in the eyes of its external users. The main aim of the User Helpdesk Support is to provide a onestopshop for EUMETSATs user community by providing an enquiry processing and user registration service. The ideal candidate shall perform the daytoday activities of the User Helpdesk at EUMETSAT, these tasks include the following. 1. User Enquiry Tasks Registering and tracking user enquiries using a database system Corresponding with EUMETSATs user community primarily by email and occasionally by telephone to assist users with their enquiries Responding directly to the user for simple offtheshelf enquiries in accordance with agreed service specifications and working practice Assigning internal and external actionees experts to provide input for detailed bespoke enquiries Relaying and reformatting the feedback from actionees to the end user and conveying received user feedback to the appointed actionee Interacting with external helpdesk services within partner organisations to transfer and to receive user enquiries Monitoring the progress of the all open enquiries until completion, i.e. following up with actionees on their assigned tickets. 2. User Registration Tasks Registering users of data services in a database and assigning services to these users as per their registration Interacting with experts in the Legal Affairs and Finance Divisions where relevant i.e. as part of the data licensing and decryption hardware and software payment process Dispatching decryption hardware and software to users Monitoring the progress of all open registrations until completion. 3. Provision of imagery and analysis support to the International Charter Space and Major Disasters Circulating incoming requests for satellite imagery to the relevant internal teams Uploading the resulting imagery to the Charter online tool Assisting in the recording of Charter Project Manager feedback and Charter end user feedback. 4. User Interaction Administration Tasks Recording and filing correspondence and documentation related to user interactions Maintaining the content of reports used for analysing user enquiries against agreed service level targets Maintaining the user contact details and profiles in databases and registration systems and providing inputs to future enhancements of these systems Assisting in the preparation of customer surveys and the recording of results Maintaining User Service Helpdesk working practice documentation. 5. Attendance at Daily Operations Meetings Attending operational morning briefings to be aware of eventsanomalies effecting the EUMETSAT operational services and to report, as needed, on user feedback received relating to these eventsanomalies. The activities of the User Helpdesk Support will involve a significant amount of liaison with other personnel at EUMETSAT as well as partner organisations. Ideal candidate Knowledge and experience with the following is considered essential for the key person Proven experience in using MS Office, including familiarity with the use of MS Word, MS Excel spreadsheets and MS Outlook. Fluency in both spoken and written English. Experience in working within a team. Experience in working as a firstline interface with customers, including responding to customer questions. Experience in using a ticketing tool or equivalent to record customer enquiries or feedback. Interpersonal skills necessary to ensure responses to customers are handled in a professional manner. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. or Serco Nederland BV, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Tags: user operator helpdesk user operator


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