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Customer Communications System targets inbound market.

2016-02-29 14:31:06| Industrial Newsroom - All News for Today

Available for both premise and cloud deployments, Noble Inbound 100 delivers all-in-one platform that includes intelligent routing, callback management, CRM integration, IVR and speech recognition, recording and quality assurance, and reporting for multichannel environments. Smart Accept™ tool shrinks average speed to answer and optimizes customer experience, while Smart Recover™ minimizes dropped calls for systems deployed in Cloud architecture.

Tags: system customer market communications

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