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Galileo Service Desk Operator mf
2016-06-24 11:05:30| Space-careers.com Jobs RSS
Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately 14 billion per year. A vacancy for a Galileo Service Desk Operator mf has arisen within Airbus Defence Space in Munich. The successful applicant will join Galileo Operations Bid. Please note that the work location will be Oberpfaffenhofen Germany or Fucino Italy. Your main tasks and responsibilities will include Performing Integrated Logistics Support ILS service desk activities in the required timescales and to the required standard Monitoring the status of all tickets and ensuring that they are being addressed by the appropriate personnel, in the required way and in a timely manner Chasing overdue tickets for a response andor completion Interfacing with L1 to L3 levels of maintenance, operators and Engineering Support Team as required Escalating problems in due time from L1 to the Engineer Support Team and OperationsMaintenance Management Reporting on service desk activities including the numbers of open, closed overdue ILS Service Desk tickets Reporting of GSOp problem management and L1 maintenance related KPIs We are looking for candidates with the following skills and experience Educated to degree level in Engineering, General Engineering or similar Experience in Integrated Logistics Support service desk activities Experience in Galileo programme and in GNSS related GNSS based services Good communications skills Able to understand technical issues quickly Able to hold a broad range of system knowledge Able to work in a time pressured environment Negotiation level in English German andor Italian skills would be an advantage Please apply online for this vacancy at our careers site www.jobs.airbusgroup.com with your CV attached. By submitting your CV or application you are consenting to Airbus Group using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus Group. Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. To apply click here
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Category:Transportation and Logistics
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