How does Southwest Airlines respond to complaints on social media?

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Twitter isn't just a promotional tool. Like most social media, it can also be a 21st-century version of a comment box.

15.11	Eastern North Pacific Tropical Weather Outlook
15.11	Atlantic Tropical Weather Outlook
15.11	Tropical Storm Sara Graphics
15.11	Tropical Storm Sara Public Advisory Number 8A
15.11	Summary for Tropical Storm Sara (AT4/AL192024)
15.11	Tropical Storm Sara Forecast Advisory Number 8
15.11	Tropical Storm Sara Graphics
15.11	Tropical Storm Sara Forecast Discussion Number 8
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