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ICT Operations Team Leader
2019-04-26 17:31:10| Space-careers.com Jobs RSS
The European GNSS Agency GSA is responsible for the operations and service provision for the European Global Navigation Satellite Systems GNSS EGNOS and Galileo. By developing a new generation of GNSS, Europe is laying the foundation for new hightechnology industry development, leading to job creation and economic growth. The ICT Department proactively contributes to the fulfilment of the Agencys mission, particularly regarding all matters related to the management of the information and communication systems. Among other tasks the ICT department is supporting the business needs of the Agency from technical and organisational standpoints through coordinating and managing the ICT function. TASKS AND RESPONSIBILITIES The ICT Operations Team Leader will be actively involved in all ICT operational activities. Heshe will have the following nonexhaustive list of tasks and responsibilities 1. Management of the ICT Operation team Coordinate, supervise and lead the team of ICT Operations in order to provide effective and efficient operation of the GSA infrastructure 2nd level and 3rd level Plan human resources allocation for the daily operation and ICT infrastructure projects Manage contractors, monitor the subcontracted activities and review deliverables Ensure full coordination with other ICT teams Develop work procedures, job objectives and infrastructure projects evaluations together with high focus on the service availability based on SLAs and measured by KPIs Ensure implementation and continuous improvements of the ICT processes following ITIL standards 2. Infrastructure management Ensure a smooth running of the IT infrastructure, especially classified and nonclassified networks Maintain Enterprise System Architecture for GSA unclassified and classified networks Ensure continuous evolution of the GSA infrastructure in efficient and secure manner Ensure the optimal performance, availability, maintenance and reliability of all GSAs systems Ensure the maintenance, development and provision of the system documentation Develop and maintain procedures, processes and policies 3. Contract Management Manage DIGIT contracts, prepare and review GSA specific contracts Contribute to the preparation of tender and contract specifications by providing technical expertise Participate as subject matter expert in the development and the implementation of projects especially in the infrastructure domain Support the project implementation in collaboration with the ICT project management team Manage the ICT infrastructure budget Contribute to other tasks of the ICT Department as necessary MINIMUM QUALIFICATIONS The selection procedure is open to applicants who satisfy the following minimum qualifications, on the closing date for application A level of education which corresponds to completed university studies5 of at least three years attested by a diploma Be a national of a Member State of the European Union or Norway Be entitled to his or her full rights as citizen Have fulfilled any obligations imposed by the applicable laws concerning military service Meet the character requirements for the duties involved Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of hisher duties Be physically fit to perform the duties linked to the post APPLICATION PROCEDURE In order to be considered for this position, candidates need to create an account by registering via the GSA erecruitment tool. Only applications submitted via the erecruitment tool will be accepted. Applications sent via email or post will not be taken into consideration. A full job description and further information on the application procedure can be found here httpsvacancies.gsa.europa.eu The GSAs systems support the most commonly used Internet browsers. If you encounter issues,please consider changing the browser first before contacting us.
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Category:Transportation and Logistics
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