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IT Infrastructure Support Engineer
2015-06-03 18:04:55| Space-careers.com Jobs RSS
RHEA is currently recruiting an IT Infrastructure Support Engineer for our premises in Wavre, Belgium. Tasks and Activities The scope of work will include Providing Hardware HW and Software SW installation, configuration, upgrade, repair, support and maintenance of PCs, workstations and laptops Servers e.g. SharepointFile Servers, Backup Servers, applications license servers, Email Kerio and Firewall Fortigate Scanners, printers, faxes, digital senders and plotters PDAs and Smartphones Shared network resources Specific applications and nonstandard SW Project database e.g. Windows Access Recording and managing incidents and service requests. Performing corrective maintenance in response to user reported problems. Providing assistance to the user community in the technical and functional use of the services and applications. Providing support andor to all IT related projects for the organisation. Maintaining endusers distribution lists per application or per group, depending on needs. Distribution lists shall be typically used for notification of downtimes, upgrade, release notes, etc. Evaluating and maintaining the infrastructure, and guaranteeing value for money in the case of upgrading or replacing elements, suggesting upgrades, changes, and consolidation, as necessary to the benefit of the company. Managing the HW lifecycle of the infrastructure in scope and prepare, and maintain yearly, a multiyear replacement plan. Managing the different Operating Systems Windows, Unix, Linux taking care of system administration tasks, installation, maintenance, upgrade, troubleshooting and monitoring. Setup and maintaining an inventory management system and processing to record and track any IT HW, SW and OS licences belonging to the company. For any SW tool Managing the SW lifecycle and evolution Implementing immediately urgent and security related upgrades, Reporting on any non urgent upgrademigration need in the Monthly Report, Executing agreed upgrades. Providing recommendation for hardware and software procurements, as well as performing software and hardware testing for potential purchase. Analysing possible technical solution to projects or users requests and issues, modifying the existing solution integrating already existing software or applications or developing adhoc solutions. Skills and Experience The following skills and experience are mandatory At least 5 years of experience in an IT support environment for a mediumlarge organization. Extensive knowledge of MS Office, MS Access, MS Project, Visio, Adobe Acrobat, Firefox. Previous experience with HWSW and VOIP infrastructure maintenance including procurement activities. Knowledge of Operating Systems Windows, Unix, Linux, and Virtual Computing i.eVMWARE. Experience in Remote PC Management i.e dameware, controlnow, gfi etc Experience in Server related activities Installation, Configuration, Maintenance and disaster recovery on Firewall, Web server, FTP Server, Mail Server, Printer Server, Web filtering, Active Directory, Antivirus Server Experience in Network related activities Installation, Configuration, Maintenance, cabled networks and wireless, firewall and router configuration. Ability to work within a team, with a customeroriented attitude. Fluency in English is a must. Willingness to travel to various RHEA locations around Europe to provide onsite IT support. The following skills would be highly desirable Possession of ITIL certification Experience in cloud technology How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 20062015. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA RHEA is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT, NATO and Airbus Defence Space.
Tags: support
infrastructure
engineer
infrastructure support
Category:Transportation and Logistics
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