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IT Infrastructure Support Technician
2018-09-25 16:27:33| Space-careers.com Jobs RSS
Position Reference 079 You will have the opportunity to support the POLARIS activities. POLARIS is a platform and set of services mainly designed to host, run and operate PRISMA and ECLIPSE applications, which are ESA European Space Agencys most widely used tools for information management in the project development phase. These applications are used by ESA Space Projects across the ESA Directorates, Industry, the Scientific Community and the Delegate Bodies. Tasks and Activities The scope of work will include Infrastructure Resource, Availability and Performance monitoring Execution of the daily morning checks, Troubleshooting incidents and problems management investigation, diagnosis, resolution, recovery Release Management process POLARIS Infrastructure Log management Execution of infrastructure validation plans Automatic procedures including but not limited to Start up and shut down procedures. User profile configuration and management. Scripts creation. File system control. Operating system configuration. Security related tasks including Vulnerability assessments, Authentication Security, Antivirus, Infrastructure Security, Data Integrity and confidentiality, Security audits, Penetration tests. Benchmark, diagnosing and improvement of availability of POLARIS Applications, providing meaningful and accurate metrics End User Management tasks of the POLARIS Applications as described in each specific Operations Manuals Cooperation with the Functional Support to define and execute Operational and functional Verification and Validation test plans including non Regression Application Management e.g. start stop, housekeeping, routine checks and alerts, troubleshooting according to Operation manuals Data management e.g. maintenance of data structures, manual data extraction, application data restorereplication, support to batch data upload, job scheduling, data move across applications according to Operation Manuals Roll out and installation of release and upgrades POLARIS Applications Log management Ondemand environment alignment e.g. full or partial data alignment, full alignment with data and SW, On demand provision of environments related to Applications included in the POLARIS Scope. Adhoc additional tasks as required by the Service Manager in support of the POLARIS infrastructure activities. Skills and Experience The following skills and experience are mandatory You hold a technical qualification or documented operational experience in the field of IT Systems, Network Engineering andor data center operation. You have at least 4 years of experience in the management, operation and maintenance of IT systems, in particular in IT Infrastructure support. You are very familiar with many or all of the following technologies Apache Web Servers JBoss EAP Open LDAP Oracle DB Mongo DB Red Hat Enterprise Server Microsoft Windows Server You are fluent in the English. You have a strong customer oriented approach and able to communicate coherently and professionally. You have experience in Documentation Management and keeping Documents under Configuration Control. The following skills would be highly desirable Previous experience with ESA andor Polaris. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 01102018. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
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