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IT Service Owner
2019-06-05 11:29:39| Space-careers.com Jobs RSS
Airbus is a global leader in aeronautics, space and related services. In 2018 it generated revenues of 64 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the worlds leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each others expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary on the ground, in the sky and in space. Description of the job Interested in IT and not a developer? Looking to work within the software arena without coding? Enjoy the challenge of managing the rollout of new tools and software? Looking for a role where training is not only provided but encouraged! Then this is the role for you! We design and manufacture oneofakind satellites and need a range of bespoke software tools. We are looking for an IT Service Owner to join the team and to support the software developers to create new tools for Engineers to create the satellites and to assess current and future software needs. This role will suit someone from such industries as Telecoms, Communications, Electronics, Engineering etc. who are interested in progressing into the Telecoms and Satellite industry. IM is transforming and evolving, but we need even more talented people who can make a real difference to how we support, enable and deliver a diverse range of technological solutions and services to our customers. As part of our transformation the new operating model is oriented around multifunctional, agile teams working with the business and developing our digital capabilities. What does this mean for you? A role in IM is an opportunity for you to grow and to develop your career in a progressive and innovative environment. Our people, the teams they work in and the values embedded in IM are driving this change and you could be part of that too. Are you passionate about customer service and IT, and interested in working in a diverse and international environment? Then join us as an IT Service Owner. You will be part of a team that is responsible for delivery of the development tools to support all Software Engineering activity across the Airbus Defence and Space business. You will work closely with business Software Engineering teams to identify and define new business requirements and plan the delivery of enhanced services to the business. Other responsibilities will include Service Ownership for a number of services running on the IT systems in the UK that provide development capabilities to software engineers. This role will come with European travel a couple of times a year Tasks accountabilities Work alongside the team of Service Owners for Software Engineering applications on service road maps, on service continuity, obsolescence, improvement, and innovation subjects. Coordination with other IM teams with respect to service provision, needs and demands of assets, software products and licenses. Work with the service providers on improvements and evolutions of services, including running small enhancement projects when needed. Service Ownership of services providing tools to support software engineering within the business. Provide models and frameworks for qualification test scenarios used in acceptance campaigns with respect to the delivered solutions. Communicate and work with business subject matter experts and Software Engineering software vendors editors. Formulate and analyse specifications descriptions of work for functional enhancements and validate and compare proposals. Coordinate troubleshooting activities in case of service complaints Recommend mitigations to reduce obsolescence Management and monitoring of software licences This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth. Required skills Problem Solving were looking for someone who will question things, dig down into the rootcause of issues and to use a logical and systematic approach. Were working with really complex pieces of software and kit. Ability to communicate effectively in a crossfunctional team Team Oriented the ability and desire to work cooperatively with others on a team. Although were a big corporate company, we are made up of small teams that make a big difference. Curiosity the desire to be creative and innovative Now the techie stuff were looking for someone who has Understanding of ONE of the following Servers, networks, applications or databases The ability to produce clear technical documentation. Understanding IT issues from the business perspective. Some familiarity with Software Engineering Some IT administration skills, for example with Windows or Linux hosted solutions, or Databases. You will be working in an uptodate environment with SQL, Docker and Atlassian tool suite any experience is of interest but is NOT essential as training will be provided. Many of our staff work flexibly in many different ways, including parttime. Please talk to us at interview about the flexibility you need. We cant promise to give you exactly what you want, but we do promise not to judge you for asking. We value the strength that diverse perspectives bring to our business, so if you require any reasonable adjustments to fully participate in the recruitment process please discuss this with the recruiter who contacts you The successful candidate will be subject to security clearance in order to undertake related work in accordance with business needs. In return we can offer a competitive salary with annual profit share an ever growing list of company benefits and strong career development options across our transnational, market leading company. Apply HERE
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