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IT Support Engineer
2018-09-28 18:26:29| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. For our activities in ESTEC, we are currently looking for an IT Support Engineer to support ESAs Science Directorate and the interoperability with the Agency wide IT infrastructure. Package description Full details on application. Fixed termcontract for 1 year with a possible extension of an additional year. Main responsibilities The successful candidate will focus hisher activities on the following Provide added value IT support to the members of Science directorate at ESAESTEC Internal and external Science SharePoint 201020132016 sites, libraries, lists, users and security groups administrator including SP Active Directory Science Citrix environment administrator XenApp 7.6 applications, license and DB servers Citrix delivery groups, machine catalogues and users administration. Citrix Receiver users support SparX Cloud server administrator Modelbased systems engineering Science DHCP server administration WSUS Science servers updates administrator Science servers monitoring and administration Windows Server 2012R2, Windows Server 2016 and HyperV. Nagwin Nagios Efficient and effective response to requests for service received by phone, email and in person, providing resolution, escalation when necessary and subsequent management of incidents Proactive identification and mitigation of potential incidents before the incident occurs Installation, configuration and maintenance of Windows and Mac desktops and laptops as required Windows 7, Windows 10 OS macOS High Sierra, Sierra, Mac OS X El Capitan, Yosemitte, Maverks Active directory administration for Users, Computers and Security Groups Group Policy Management Science File server resources administration Provide application support for ESA Standard software packages as required Provide application support for nonstandard software products, such as Enterprise Architect, Matlab, IBM Doors, Primavera, Matematika, Adobe products, MS Access, IDL, OpenText and other Backup administration LTO 6 tapes backup Dell PowerVault TL2000 tape libraries and ARCServe Support for local client backups MIP Windows, TimeMachine Mac backups User support and FTP server groups administration for SMILE project Printers and Digital Senders administration. Ideal candidate The successful candidate will bring a Bachelors degree or equivalent Technical DegreeDiploma from a recognised institution Minimum 4 years of relevant experience in similar roles Knowledge of standard range of desktop applications and hardware Experience in Hardware and Software installation Experience in Server and System Administration Ability to work independently and in a team environment. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.
Tags: support
engineer
Category:Transportation and Logistics