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Junior Field Support Technician 6 months
2016-04-04 12:07:59| Space-careers.com Jobs RSS
The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government B2G business, specialising across five sectors Defence, Justice Immigration, Transport, Health and Citizen Services. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency where we are the largest onsite service provider with ca. 300 staff. For our activities at the European Space Operations Centre ESAESOC in Darmstadt, Germany, we are looking to recruit a temporary Junior Field Support Technician to work on the ESA Corporate IT contract for the duration of 6 month with possibility of becoming permanent thereafter. Tasks and Responsibilities The ESA Corporate IT contract provides support to all ESOC users in the areas of supporting the desktop infrastructure and in the provision, maintenance and problem solving for laptops, desktops, shared file storage, network connectivity, network printing and email to all ESA users. In addition, the group provides telephony support, fixed and mobile, and video conference support. The user community is a permanent one and has around 800 users. Due to some transition in the groups manning, we are seeking to recruit a Junior Field Support Technician on a temporary 6 months basis until the manning transition is complete. The successful candidate will assist the group members with the more mundane aspects of the groups operation. These tasks will include, but will not be restricted to imaging laptops and desktops in preparation for their deployment fixing network printer problems simple problem solving at the users desktop basic Lotus Notes configuration at the desktop telephony support database management stock management. Requirements This role offers someone new to the area of desktop support an ideal opportunity to develop hisher skills in a fast moving and busy environment. Enthusiasm, good human interfacing skills, a willingness to learn and a genuine desire to help users are all prerequisites for the role, more than any technical background, although, of course, that would be an advantage. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu If you have any question regarding this position please email space.careersserco.com Position Junior Field Support Technician Reference G016ESOCITI261 Application closing date 11042016 Start date ASAP For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website httpswww.serco.eu For additional information about ESOC, please consult httpwww.esa.intAboutUsESOC
Tags: support
months
field
junior
Category:Transportation and Logistics