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Manitoba Telecom Services to cut staff and costs, overhaul customer service

2015-11-05 01:09:31| Telecom - Topix.net

As the sale process for Allstream continues, Manitoba Telecom Services Inc.'s CEO is also shaking up the company's provincial communications business by trimming its work force and investing in a customer-service overhaul. Jay Forbes, who has been in charge at the Winnipeg-based company since January, says the changes are part of a three-year "transformation" that will include a brand relaunch next year and aims to eventually generate about $100-million in additional free cash flow per year.

Tags: service services customer staff

Category:Telecommunications

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