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NJ Transit continues customer service improvements

2014-11-10 11:06:03| Railroads - Topix.net

New Jersey Transit , the third largest transit system in the U.S., is continuing its efforts to improve customer service by seeking feedback from its rail and bus customers. In 2011, the agency launched its Scorecard initiative , which includes an online customer survey that gives riders the chance to rate NJ Transit's overall performance in several areas including communication, rail and bus comfort, parking lot safety and customer service.

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Category:Transportation and Logistics

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